Dear Mrs Kroes,
Google abuses of monopoly power (Article 82) by leveraging its near monopoly in the market of internet applications onto the markets of online Office applications.
When you use GMail and receive an email containing MS Word or an MS Excel document, GMail proposes you three options (Click on the screenshot below to see it full size):
- View the document as HTML
- Open [the document] as a Google document
- Download the document
The problem with this approach is that GMail doesn’t allow you to open your document with his competitors like Zoho, Thinkfree or gOffice.
A much better/competitive solution should allow the GMail users to modify his settings. If the user subscribed to a competitor, he should be able to select the competitor.
In the future, the user should be able to load his attached documents with the Web2.0 application of his choice (Click on the screenshot below to see it full size)
List of online Word processors :
List of online Spreadsheet applications: